Zoom has pledged an $ 86 million privacy lawsuit

According to the preliminary agreement, the Californian company, in addition to compensating the plaintiffs, is committed to ensuring greater security measures for its users

(photo: Unsplash) Zoom has chosen to settle a lawsuit on privacy in the United States paying 86 million dollars. The videoconferencing company is accused of violating the privacy of its users by sharing personal data with Facebook, Google and LinkedIn.

The company was also sued for wrongly claiming to offer end-to-encryption -end and not preventing hackers from zoombombing during calls. Zoom has denied these allegations but, in addition to paying for the termination of the proceedings, has agreed to strengthen its security measures.

The preliminary agreement requires Zoom to provide its staff with specialized training in data management and in privacy. Among other things, users will receive a warning when hosts or other attendees use third-party apps in meetings.

The document has yet to receive approval from US District Judge Lucy Koh in San Jose, California. Under the agreement, plaintiffs subscribers to Zoom Meetings would be entitled to refunds of 15% on their subscriptions or $ 25, whichever is greater, while others could receive up to $ 15. These people also intend to ask for up to $ 21.25 million in legal fees.

Judge Koh only allowed part of the case related to privacy violation and negligence to be closed, but allowed plaintiffs to continue to pursue some claims related to contracts.

A spokesperson for Zoom said user privacy and security are top priorities for the company. Zoom is proud of the progress made, but said it will aim to improve it even further.

The class action, filed in March 2020, is just one of several legal complaints faced by the US-based videoconferencing platform . Zoom has seen its user base soar with the Covid-19 pandemic that has forced many to work from home.

A key problem that has led some companies to choose to stop using the platform, however, was precisely the phenomenon of "zoombombing" incidents, in which uninvited guests enter during meetings to cause problems.


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