WhatsApp uses the state to reassure users

Following the criticisms received after communicating the changes to the terms of service and the privacy policy, WhatsApp has decided to postpone the entry into force from 8 February to 15 May 2021. The company has therefore provided more clarification on the changes and now wants to further reassure users, using the state as an information channel for future news.

WhatsApp: news in the state

Italian users who use the popular messaging service will surely have noticed the appearance of a status update published by WhatsApp. The four-part message first specifies that the State will be used to communicate the arrival of news (features and updates). WhatsApp also stresses that it will not change the commitment to respect for privacy and that it cannot read or listen to conversations because they are protected by end-to-end encryption.



The use of the state as an information channel it represents the best choice to ensure maximum transparency. The various press releases published on the official blog are not read by everyone and the news circulating online could create confusion among users, as a spokesperson for WhatsApp says:

There has been a lot of misinformation and confusion regarding our recent update and we want to help everyone understand how WhatsApp protects people's privacy and security. In the future, we will be providing updates to people on the Status tab, so that people can hear WhatsApp directly. Our first update reiterates that WhatsApp cannot see your personal messages, and neither can Facebook, because they are protected by end-to-end encryption.

Following the announcement of the changes, many users have decided to install competing apps, in particular Signal and Telegram. The Russian software house took advantage of the opportunity to add a feature that allows you to import the chat history from WhatsApp.



Source: The Verge