In recent weeks Adiconsum has expressed its willingness to start a discussion on
the State Cashback issue involving PagoPA and Consap. The objectives also include making available to citizens the complaint form to be filled in and sent in case of anomalies in the transaction count: it will arrive in February. Today an update on the discussion started directly by the association.
Adiconsum, PagoPA and Consap in comparison for the Cashback
There is talk of a "climate of effective collaboration" between the parties with "full willingness to solve the critical issues "reported. The reference is primarily to transactions not counted by the IO application or by those of the affiliated issuers. In this regard, yesterday PagoPA announced that the missing ones performed on the PagoBANCOMAT circuit on the days of 18 and 29 December have been recovered: the reworking of what accrued during the Christmas Extra Cashback (8-31 December) with the crediting of refunds which will take place as expected by the end of February.
Regarding the first experimental phase of Cashback, the one concluded at the end of 2020, Adiconsum summarizes how it went by reporting some numbers:
5.8 million Italians enrolled in the initiative; 9.8 million registered electronic payment instruments; over 63 million valid transactions made for redemption purposes. The second phase, the one started on January 1 and which will end on June 30, will also see the awarding of the Super Cashback. The 1,500 euro prize will be awarded to the 100,000 participants who in the six months have carried out the highest number of valid transactions with the registered payment methods. The ranking is already available and constantly updated. Unfortunately, to climb it, someone has already thought of resorting to methods which, although not explicitly prohibited, are rather questionable: this is the case of the motorist who refueled five times at the self-service in a few minutes.
Questions Frequent on State Cashback
🤔 How much is the State Cashback?
The cashback is equal to 10% of the sum of payments made through the digital payment systems contemplated, up to a maximum of 150 euros for each semester. To be able to unlock this payment, however, it is necessary to have carried out at least 50 operations. In addition to the Cashback there is also a Super Cashback of 1500 euros for the 100,000 citizens who have made the most valid transactions in the semester. Find out how much you can earn.
▷ Do transactions have a minimum or maximum value?
No, there are no limits. However, 10% is calculated only on transactions below € 150. Transactions that exceed € 150 will therefore not accrue more than € 15. Furthermore, every single transaction contributes to the Super Cashback calculation.
▷ Which payment systems can I use?
Credit cards, debit cards can be used on international circuits and on PagoBancomat circuit, prepaid cards, payment apps (for example Satispay). In the future, Google Pay or
Apple Pay
may also be used, which are not activated at the moment.
▷ Are payments with ATMs always valid?
Are payments with ATMs valid as long as they are use the PagoBancomat circuit. It is therefore necessary to ensure during the payment phase that the merchant does not opt for the Maestro circuit, as there is the risk of not seeing the operation validated.
▷ What is the IO app for?
Through the IO app it is possible to subscribe to the Cashback and communicate the IBAN to which the accumulated amounts with the transactions carried out will be paid. To access the IO app,
you need to have a SPID. Through the same app it is also possible to see the updates on your cashback and follow the trend in the Super Cashback ranking.
▷ What to do if a transaction does not appear on the IO app? We must first wait: transactions are registered with a certain slowness as they must first be processed by the reference payment system. If after several days an operation does not appear, it is necessary to investigate the reasons (see here) and in extreme cases file a complaint (see how).
▷ How do you win Super Cashback?
The Super Cashback is a prize reserved for the 100,000 citizens who in the reference semester will have registered the highest number of transactions valid for the State Cashback. The number of valid operations and the temporary ranking are indicated on the IO app, updated daily.
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