Unicredit down, servers unreachable again (update)

After the problems of the past few days, the situation at Unicredit still seems to have calmed down: in the morning, many users, trying to access their online account, encountered serious connection problems. The blackout occurs both on the app and on the Web: the site appears to be regularly online, but as soon as any operation is attempted, the system response is "server not reachable".

Unicredit down , October 5th

The first serious problematic situation occurred on September 14th, generating a certain confusion among users by virtue of the impossibility of accessing both the services and (by logical consequence) their own money. Even in the following days not everything seemed to be resolved, given that the reports of disservice were still spread over the days, even without particular blocking situations. Today, however, the problem has become important again.

Technical problem on the Unicredit website (image taken from the report of several users of Punto Informatico)

Since the early hours of the day there have been problems in the access to the app. However, the reports have multiplied especially starting at around 9 am, when dozens of complaints have accumulated all in the same groove: unreachable services.

The Unicredit page dedicated to the status of the service indicates a situation that tends to worsen , while also highlighting the reports that were repeated every day also last week. The welcome returned by the downdetector service, on the other hand, already highlights a much more serious situation, with the curve of reports increasing vertically in the last few minutes.

Status of Unicredit services

At the moment no explanations or official reviews of the problem have been published. It will be necessary to understand in the next few hours how the issue will evolve and if the technicians will be able to bring the down back before the situation can degenerate again.

Update 10.45 am The peak of inefficiencies seems to have been registered among the 9 am and 10.30 am, while in these minutes the situation is progressively being restored. The Unicredit website itself confirms these findings, albeit with an hour delay compared to the reports we have received. In these minutes, according to the evidence of our editorial staff, both the site and the app are functioning and accessibility to the services seems to be guaranteed again.