Garmin's servers went down again

One month after the ransomware attack that knocked out website and app, the wearable company's computer systems register a new block

Garmin again under ransomware attack? (image: Gabriele Porro / Wired) Less than a month after a ransomware attack on its networks, Garmin has gone down again. The company that produces wearable devices has registered a block in the synchronization of users' fitness data in recent days. On the app there was a pop-up notice of outage, which justified it as a server maintenance. But, in succession, the site and the call center also stopped working. Just as happened during the July attack.

Since 23 August, reports of outages with the Garmin app have accumulated on the online activity monitoring site Downdetector, starting with Europe. The block was marked by the same sequence of July: first the Garmin Connect services (which allow the synchronization of app data) went offline, followed by the website and the customer service call centers. The company reported the growing disservice via Twitter.

This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience. (2/2)

- Garmin (@Garmin) July 23, 2020


We are happy to report that many of the systems and services affected by the recent outage , including Garmin Connect, are returning to operation. Some features still have temporary limitations while all of the data is being processed.

- Garmin (@Garmin) July 27, 2020