Kickstarter supporters of The Wonderful 101: Remastered are asked to checkout again

A user had contacted Nintendo Life and wrote that he had received a message from the Royal Mail parcel service telling him that his copy of The Wonderful 101: Remastered was due to an “unpaid customs and Processing fee ”of just under £ 17 could not be delivered. This does not seem to be an isolated case. If you look at the Kickstarter page of the game, some buyers report that they also had to pay import fees and are very upset about them:
Many more reports on the Problems with shipping and import can be read on the game's comment page on Kickstarter. According to many supporters of The Wonderful 101: Remastered's campaign, PlatinumGames was to blame for not reporting the import fees. According to the Kickstarter help page, the seller must clearly state in his description if such fees may apply.
Did you support the game via Kickstarter and also had problems importing?
Source: Nintendo Life, Twitter (Seedy87) - News picture: © PlatinumGames